Terms and Conditions

 

All services provided by Peter Mercer Soft Tissue Therapy of subject to the following terms and conditions:

  • Bookings can be made in advance in person, via the website or by email, phone or text.

  • Payments can be made online via the booking system or by bank transfer. Payments can also be made in person with cash or card.

  • Clients will not be charged for amending or cancelling their appointment more than 24 hours before the appointment. Cancellations made within 24 hours of the treatment will incur a fee of 50% of the treatment cost.

  • Peter Mercer Soft Tissue Therapy reserves the right to alter these terms and conditions at any time and without notice.

  • Peter Mercer Soft Tissue Therapy reserves the right to cancel or terminate any appointment for unforeseen circumstances or where Peter Mercer Soft Tissue therapy considered that the client has made unreasonable or inappropriate use of any of the services provided.

  • The total time for your appointment includes consultation, undressing, treatment, dressing, payment and rescheduling your next appointment. You will be allocated a treatment slot and a late arrival will mean that the treatment time is reduced however the full treatment cost is required.

  • Clients under the age of 18 or those who are vulnerable must be accompanied by a parent or guardian.

  • The client hereby indemnifies and keeps Peter Mercer Soft Tissue Therapy indemnified against all losses, claims, liabilities damages, costs and expenses suffered or incurred by Peter Mercer Soft Tissue Therapy.